PRIVACY POLICY

Last Updated: January 18, 2026

1. INTRODUCTION

Welcome to our website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Company Information:

  • Website: tuki-web.com
  • Contact Email: support@tuki-web.com
  • Telegram: @suterrrrr
  • Operating From: United States & Colombia

2. INFORMATION WE COLLECT

We may collect, use, store and transfer different kinds of personal data about you:

2.1 Information You Provide to Us:

  • Identity Data: Name, username or similar identifier
  • Contact Data: Email address, telephone number, Telegram username
  • Project Data: Information about your project requirements, business needs
  • Communication Data: Records of our communications via email, WhatsApp, Telegram

2.2 Information We Collect Automatically:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our website, products and services
  • Analytics Data: Google Analytics data including pages visited, time spent on site, referral source

2.3 Information from Third Parties:

  • Payment Data: Payment information processed through Stripe, PayPal, Square, or other payment processors (we do not store full card details)

3. HOW WE USE YOUR INFORMATION

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

3.1 To Provide Our Services:

  • Process your inquiries and quote requests
  • Develop and deliver your website or web application
  • Communicate with you about your project
  • Provide technical support and maintenance

3.2 To Improve Our Business:

  • Analyze website usage to improve our services
  • Send you marketing communications (with your consent)
  • Conduct research and development

3.3 Legal Obligations:

  • Comply with legal and regulatory requirements
  • Protect our legal rights and prevent fraud

4. DATA SHARING AND DISCLOSURE

We may share your personal data with:

4.1 Service Providers:

  • Hosting Providers: For website hosting and data storage
  • Payment Processors: Stripe, PayPal, Square for processing payments
  • Email Services: For sending transactional and marketing emails
  • Analytics Tools: Google Analytics, Facebook Pixel for website analytics

4.2 Business Transfers:

  • In the event of a merger, sale, or acquisition, your data may be transferred

4.3 Legal Requirements:

  • When required by law or to protect our rights

We do NOT sell your personal data to third parties.

5. INTERNATIONAL DATA TRANSFERS

Your information may be stored on servers located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws including GDPR for EU residents.

6. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed. We limit access to your personal data to those employees and contractors who have a business need to know.

Security Measures Include:

  • SSL/TLS encryption for data transmission
  • Secure password policies
  • Regular security audits
  • Restricted access to personal data
  • Secure cloud storage with encryption

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Periods:

  • Active Projects: Duration of project + 2 years
  • Inquiries (No Project): 1 year
  • Marketing Communications: Until you unsubscribe
  • Website Analytics: 26 months (Google Analytics default)
  • Financial Records: 7 years (US tax requirements)

8. YOUR LEGAL RIGHTS

Under data protection laws (including GDPR if you are in the EU/EEA, and CCPA if you are a California resident), you may have the right to:

✅ Access – Request copies of your personal data
✅ Rectification – Request correction of inaccurate data
✅ Erasure – Request deletion of your personal data
✅ Restriction – Request restriction of processing
✅ Portability – Request transfer of your data
✅ Objection – Object to processing of your personal data
✅ Withdraw Consent – Withdraw consent at any time

California Residents (CCPA): You have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.

To exercise these rights, contact us at: support@tuki-web.com

9. COOKIES

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function
  • Analytics Cookies: Google Analytics to understand how visitors use our site
  • Marketing Cookies: Facebook Pixel, Google Ads for targeted advertising

You can control cookies through your browser settings.

10. THIRD-PARTY LINKS

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

12. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.

We encourage you to review this privacy policy periodically.

13. CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us:

Website: https://tuki-web.com
Email: support@tuki-web.com
Telegram: @suterrrrr

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.